Frequently Asked Question

Chromebook website troubleshooting
Last Updated 2 years ago

The two first troubleshooting steps I would recommend are,

Log off, remove your account and log back in - You can do this by signing out of the Chromebook and then on the login screen next to the username is a dropdown arrow. Click that arrow and there should be an option to remove the account. This clears any temporary data that may be corrupted and causing issues.

Disable uBlock - This is an ad blocker the district uses and can very rarely cause issues, you can disable it for a specific website by following the instructions below,

Click on the puzzle piece in the top right of the browser and then uBlock Origin

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Then click the big blue power button and then refresh the page. (The button will go grey to show that it is disabled)

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